Privacy Policy Statement

At Mayura Consultancy Services, we consider your privacy is our topmost priority. We take every measure to protect your privacy and personal information. This privacy policy statement explains how we use your information.

Who Are We?

Mayura Consultancy Services (MCS), operating under the legal entity M C Spoorthi IT Solutions Private Limited is a global software consultancy and development company with a mission to drive digital transformation for businesses worldwide. With official registrations spanning the USA, India, Singapore, UK, and South Africa.

As of now, we have assisted more than 300 organizations from 30 countries in transforming their business operations. We cater to startups as well as established enterprises from diverse industries including finance, education, healthcare, eCommerce, Real Estate, Tourism, and others.

Information We Collect from You

MCS collects information when you visit our website, interact with our digital touchpoints, or utilize any of our services. We never intentionally compromise your privacy or use your data without a valid reason. Here is the information we collect.

  • Personal information: It includes your name, phone number, email address, your workplace, and any other contact details.

  • Browsing history: Your browsing data includes the device you use, its IP address, operating system, the browser, your location, preferred language, etc.

  • Information received through third parties: This includes the information we receive through social media and other digital channels, such as your preferences, interests, network, opinions, and other details.

How Do We Collect Your Information?

We receive your information through various channels:

  • Directly from you: When you share your details by filling up the “Contact Us” form on our website or social media channels.

  • When you visit our website: We receive information about your activities on our website including the pages you visit, the services you check, and other browsing details.

  • Through cookies and other technologies: We also use cookies and similar technologies to gather detailed information about your device, browser, location, IP address, and the way you interacted with the website like the buttons clicked and the form submitted.

How Do We Use the Information We Collect?

Your data provides us the opportunity to improve our services and your experience. We use your personal information in the following ways.

  • Providing services: We use your information to offer services and improve your experience on our website.

  • Communication: We leverage your contact details to communicate with you and address your queries.

  • Understand your needs: Your information helps us to understand your needs and preferences and optimize our services to align with your requirements.

  • Security and compliance: To detect and prevent any fraudulent activities on our website or any other digital channels.

  • Comply with legal regulations: We share your information with govt authorities and law enforcement agencies in case of a legal requirement and to protect our rights.

The Legal Basis We Follow When Processing Your Personal Information

We respect your privacy and use your personal information only when required. Here are the legal bases we follow while using your personal data.

  • Business inquiries: When you enquire about our services we connect to consult about your requirements.

  • Contractual requirements: When you provide us consent to use your data for business purposes or any contractual agreement, such as providing you services or improving our services.

  • Business interests: When we have a legitimate business interest, such as analyzing data to get insights about trends and improving our service and security without violating your privacy and data security.

  • Legal requirements: We may process your personal information with govt agencies to comply with legal requirements if required.

Cookies & Similar Technologies

We use cookies and related technologies to enable our systems to recognize your browser or device and to improve our services. You can allow or deny permission to cookies when you visit our website. Besides, you can even delete some cookies from your browser settings if you have already given permission.

Types of Cookies We Use

We use cookies and related technologies like web beacons to recognize your browser and device. You can allow or deny permission to cookies when you visit our website. We use four types of cookies. They are:-

  • Functional Cookies: These cookies are essential to help you properly navigate our website. They remember your username, language, preferences, etc. to enhance the browsing experience.

  • Performance Cookies: These cookies help us to track information such as the frequency of visits and traffic sources, helping us to enhance the performance of our website. These cookies don't collect identifiable visitors, which means the data collected is anonymous.

  • Session Cookies: These are temporary cookies that are present as long as your browsing session is active. These are removed from your device when you close your browser or the session becomes inactive.

  • Third-party Cookies: Third-party cookies collect your browsing actions, preferences, and interests, enabling businesses to show you targeted advertisements.

How to Manage Cookies?

Managing cookies plays a critical role in protecting your online privacy and security. Here are some tips to manage cookies:

  • Block all cookies: You can prevent websites from storing cookies on your computer. However, it can impact your browsing experience.

  • Allow all cookies: You can allow websites to place all the cookies on your device to enjoy a better browsing experience. However, it may compromise your privacy.

  • Manage cookies by site: You can also choose which websites can store cookies on your device.

  • Delete cookies: You can delete all, or some cookies stored on your device.

Here are some general steps to manage cookies on your browser.

  • Open your web browser.

  • Click the menu button (usually three horizontal dots/lines in the top-right corner).

  • Select "Settings".

  • Click on "Privacy" or "Security".

  • Look for the "Cookies and other site data”.

  • Choose your preferred settings, and allow or block cookies.

How Do We Keep Your Data Secure?

At Mayura Consultancy Services, we prioritize your data security and privacy. We employ two techniques to protect your data.

1. Implement robust security measures like Secure Sockets Layer (SSL) Encryption, Secure Hosting, Access Control, and security audits.

2. Comply with the privacy and data security laws, such as:

  • California Privacy Rights Act (CPRA).

  • Health Insurance Portability and Accountability Act (HIPAA).

  • General Data Protection Regulation (GDPR) while using your data.

How Long Do We Retain Your Data?

MCS retains your data as long as it is required to provide you with services, improve your experience, and comply with the legal requirements. The time may vary according to the data type, data sensitivity, and business and legal requirements.

The period can be a few months to a few years. However, we don't retain your data when there are no requirements and securely remove them from our system. Moreover, you can request to modify or delete your data anytime.

Amendments to the Privacy Policy

Mayura Consultancy Services reserves the right to modify or update the policy terms at any time. Our privacy policy is applicable to all your personal information. The amendment we make will be reflected on this page immediately.

We recommend you review our Privacy Policy regularly before using our site to stay informed about any modifications. If you are using our website, we deem that you acknowledge and agree with our privacy policy.

Children’s Privacy at MCS

MCS's website, its content, and services are intended for business purposes and not for individuals under 18 years. We don't solicit any personal information from children.

If we find any child has registered on our website or shared his information without their parent's consent, we won't use it knowingly and take steps to delete it from our databases.

Moreover, you can contact us at [email protected] if you need any help.

Your Acceptance of Our Policy Terms

If you are using our website, it means that you have read and accepted our privacy policy. If you don't accept our privacy policy statement, please do not use this website.

Please take some time to review this privacy policy statement before using this website.

How Can You Control Your Data?

As a Data Subject, you have the right to know about your personal information and request to access, rectify, delete, and complain about your Personal Information, subject to the laws of your country.

Here is how you can control your data.

  • Request information: You can contact us to know if we hold your data and, if so, what that is and how we got that.

  • Access information: You can also request access to your information. We will share a copy of the information we hold.

  • Request correction: This enables you to request to rectify the information if that is incorrect or incomplete.

  • Withdraw consent: You also have the right to withdraw your consent to use your personal information completely or for a specific purpose.

  • Request deletion: It allows you to ask us to delete your personal information when there is no need to hold or process it.

How to Contact Us?

If you have any query, request, or complaint about our privacy policy or your personal information, please contact us at [email protected] or submit your details here. We will update you within 30 days.