Associate Business Analyst (Remote)

Position: Associate Business Analyst – Client Implementation & QA

Location: Remote

Employment Type: Full-time

Experience: No bar

About The Role

We are looking for an Associate Business Analyst to work closely with clients and internal delivery teams across software implementation and client projects.

This is a client-facing role focused primarily on client management, operational onboarding, requirement gathering, business analysis and delivery coordination, with responsibility for ensuring product quality from a business and user perspective.

Core Responsibilities

• Participate in client meetings and build effective client relationships.

• Understand client business processes, workflows, needs and requirements.

• Gather, clarify and document business requirements.

• Convert requirements into user stories, tasks and acceptance criteria for internal teams.

• Coordinate with developers, QA and other stakeholders to ensure requirements are clearly understood and delivered.

• Coordinate the operational aspects of client onboarding and implementation.

• Track action items, dependencies, issues and implementation progress.

• Keep clients informed about progress, requirements and open issues.

• Support UAT and coordinate client feedback through to resolution.

• Maintain clear documentation of requirements, decisions and implementation activities.

• Ensure that client requirements are translated into a solution that works from the user's perspective.

Must-Have

• Strong communication and client-facing skills. The ability to confidently participate in client conversations is essential.

• Good analytical and problem-solving ability.

• Ability to understand business processes and translate them into clear requirements.

• Good understanding of software products and software development processes.

• Good documentation and coordination skills.

• Ability to work comfortably with both clients and technical teams.

• Practical or academic exposure to software projects, through work experience, internships, academic projects or hands-on project work.

• For candidates without a technical background, an MBA in IT, Technology Management or a related discipline, or equivalent exposure to software projects, would be relevant.

• Freshers who demonstrate strong communication, logical thinking, software understanding and the ability to learn quickly will be considered.

In Simple Terms, the role broadly is

Talk to the client → Understand the requirement → Convert it into actionable work → Coordinate with the team → Validate the solution → Support UAT → Ensure a smooth go-live.

What Success Looks Like

• Clients feel heard, understood and well supported throughout the implementation.

• Requirements are captured clearly and translated into actionable user stories and tasks.

• Internal teams have the context they need to deliver the right solution.

• Onboarding activities, dependencies and client actions are well coordinated and followed through.

• Issues and requirement gaps are identified early rather than reaching the client at the final stage.

• UAT is organised effectively, with client feedback clearly captured and taken to closure.

• The delivered solution meets the agreed business requirements and expected user experience.

• Client implementations move to go-live with minimal avoidable confusion, rework or unresolved issues.

• Over time, the person is able to independently handle multiple client discussions, requirements and implementation coordinations.

What We Offer

• Fully remote — work from anywhere in India, provided you can collaborate during shift hours and meet our data security standards

• A team that genuinely cares — about the work, about clients and about each other

• Real ownership that grows — you start with a focused scope and earn broader autonomy as you prove yourself

• 22 annual leaves. Alternate Saturdays and Sundays off

Hiring Process

• Round 1: Practical Assessment
  
  - Scenario-based, live activities
  
  - Case studies based on client requirements, software implementation and problem-solving
  
  - Assess ability to understand requirements, structure thoughts, communicate clearly and convert requirements into actionable tasks

• Round 2: Role & Culture Discussion
  
  - Deeper discussion on the role and candidate's approach to client-facing situations
  
  - Communication style, ownership and problem-solving approach
  
  - Cultural fitment
  
  - Compensation, availability and other logistics alignment

Feedback within 5–7 working days at every stage.

Apply now!